The thoughts of a CPTO focused on strategy, technology and sustainability.
Travel agents often book outside of the corporate booking engine. A good example of this is Ryanair or easyJet flights, and other tour operators or dmcs, who may give negotiated rates over the phone.
These manually booked elements, bear risks. Risk of typos, date errors, risk of incorrect costs. If left un-checked these bear a liability to travel agencies.
Continue reading “Travel agencies use Robotic Process Automation (RPA) to save money”Traditional applications can be monolithic beasts with APIs as the final layer These services present a prescribed flow are often inflexible and were built to do a specific purpose.
Traditional applications are usually object oriented with a series of services being called internally, and eventually rendered as a soap/rest API. Quite often with all functions being within a single code repo.
Continue reading “Deliver innovation via micro services orchestration.”OpenVPN has been my goto appliance for SSL VPN connections for Devops accessing cloud services, especially as AWS doesn’t have its own SSL VPN gateway!
Open VPN provides a good UI and client tools. Until recently I’ve been happy to pay for its annual licence fee as it offered good value, but earlier this year they changed their model and increased their prices by 400% (oh wait thats before discount, its ONLY increased by 229%).
Last year an annual 10 user licence cost $180
Continue reading “When SaaS providers hike their prices.”Zebra printers are one of the most popular label printers, also the printer recommended by Royal Mail Click and Drop (which links to Shopify). For new sign ups Royal mail offer a £150 Zebra GK420D printer which is a great deal but it isn’t a wifi printer (it is usb, serial or parallel). Network versions are available but are about £200 more.
Using a zebra printer wired is fine, but its a bit messy being tied to a cable in 2021! It would be much more convenient if it was wireless.
Continue reading “How to wifi enable a Zebra USB label printer.”I’ve recently attended a number of forum’s and conferences and the subject of GDPR comes up regularly. Unfortunately for most its still being reported as “you must do this or you risk hefty fines”, and although this is correct, its not necessarily the UK ICO’s intention.
Today when we access data online, web sites capture “big data”, often supplemented by 3rd party profiling data.
In this post I’m looking at how our data is shared, with whom and the accuracy of the data. With the upcoming EU General Data Protection Regulation this is an interesting subject. Continue reading “In the future, who will own my personal data?”
In the travel marketplace there have been a number of start-ups disrupting the norm. AirBnB came from nowhere. There had been peer to peer accommodation services for many years, but AirBNB came and made renting a room easy for a global audience and within a few years has become one of the market leaders.
Uber have done the same, challenging the norm for taxi services. Recently, talking to an uber driver, he expected his local taxi firm to close, and for their to only be the likes of Uber and Lyft in the near future.
These companies have formed as a startup and disrupted the norm, so whats to stop the next startup from doing the same in the airline industry?
As technology evolves, the demands from the emerging generation drives the technology which the next emerging generation will take for granted. Continue reading “The next generation”
Personalisation is a hot topic, there’s numerous examples which show that if you tailor the products to a customers preference they are more likely to convert. Continue reading “Personalisation first starts with an exchange”
Its a well known fact that if we are looking for something specific that, when given a large choice we will struggle to make a decision, whereas if you only have a small choice the decision is much easier to make. Continue reading “Paradox of choice”